Privacy Policy for SafarLink

1. Information We Collect

SafarLink may collect the following information:

• Name
• Email address
• Phone number
• Profile photo
• Account login information
• Ride and booking details
• Pickup and destination city/route
• Ratings and reviews
• Device notification token for push notifications

For drivers, we may also collect:

• CNIC front image
• CNIC back image
• Driving license image
• Vehicle registration card image
• Vehicle photo showing license plate
• Vehicle model and registration number

2. How We Use Information

We use this information to:

• Create and manage user accounts
• Allow drivers to post rides
• Allow passengers to book rides
• Verify driver identity and vehicle details
• Show ride and booking information
• Send ride, booking, cancellation, and approval notifications
• Improve safety and trust on SafarLink
• Provide user support
• Prevent misuse, fraud, or unauthorized activity

3. Driver Verification Documents

Driver documents are collected only for verification, safety, and platform trust purposes.

These documents are not publicly displayed to other users.

4. Profile Photos and Uploaded Images

Profile photos and driver verification documents may be uploaded and stored using trusted third-party cloud service providers.

These services help us securely store, process, and deliver uploaded images required for account use and driver verification.

5. Third-Party Services and Notifications

SafarLink may use trusted third-party service providers for:

• Account authentication
• Database storage
• Image storage
• App hosting
• Push notifications
• Analytics and performance monitoring
• Security and fraud prevention

Push notifications may be used for:

• Booking requests
• Booking updates
• Ride cancellations
• Ride completion
• Driver approval updates
• Important account or service updates

6. Data Sharing

We do not sell user data.

Some limited information may be visible inside the app where necessary, such as:

• Driver name
• Driver profile photo
• Vehicle details
• Ride route
• Ride time
• Passenger booking status
• Ratings and reviews

We may share data only when required by law, necessary for safety, fraud prevention, dispute handling, or platform operation.

7. Data Security

We take reasonable steps to protect user data.

However, no online system is 100% secure. Users should avoid sharing unnecessary sensitive information in ride notes, profile fields, or any public-facing app areas.

8. User Control and Data Deletion

Users may request account or data deletion by contacting us at:

hello@zamosigs.me

Please include your registered email or phone number so we can identify your account.

After verification, we will process deletion requests within a reasonable time, subject to legal, safety, fraud-prevention, or dispute-resolution requirements.

9. Children’s Privacy

SafarLink is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised effective date.